Out Here | Our Guarantee | Road Trip Adventure Travel Canada

Our Guarantee to You

YOUR EXPERIENCE MATTERS

We understand how important your time is to you. You don't take on this kind of adventure every day, so you want to be sure that you'll do something genuinely awesome that will stay with you for life.

 

And so do we. Because we only succeed if you have an incredible experience.

SATISFACTION GUARANTEE

Because we know that we can't give you your time back, we want to provide you with an additional assurance, beyond just saying "it will be amazing!"

For this reason, if you are unhappy, want to, and leave a trip a trip between the number of days specified for each trip below, we will provide you a partial refund of your trip pass.

  • Big One: Days 5-7, get a 50% refund

  • Central: Days 4-5, get a 50% refund

  • Maritimes: Days 5-6, get a 50% refund

The reason we only offer this refund after and during a specific number of days is to make sure that you give us a chance to rectify any issues that you might have had earlier before departing.

 

Note that you must actually leave the trip during the time-frame listed above.

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Out Here Ltd. is the core provider of transportation, guiding and tour services. Initial trip deposits and reservations / payments for those services are made to Out Here Ltd. Out Here Travel Services Inc. is the travel agency that arranges and invoices for accommodations for Out Here trip.  Out Here Travel Services Inc. is TICO registered (#50025006). Upon making a trip deposit to join an Out Here trip, Out Here Travel Services Inc. will invoice you for the accommodations portion of the trip. The two organizations share an address (192 Spadina Ave, Unit 439, Toronto, Ontario, M5T2C2), and phone number (1-800-370-1795).

©2019 by Out Here Ltd..